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Est. 2002

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Computer Training

and Medical IT Systems

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VIDEO CONSULTATION TIPS

TELEPHONE CONSULTATION TIPS

SystmOne

 
 

EMIS

EMIS Users YouTube Channel: https://www.youtube.com/channel/UC8Y-aO0oHQ-ADrfz1YA0-Qg

Ardens

The other clinical add-on system that we use at this surgery is Ardens.  It is integrated into SystmOne and makes SystmOne look better.   SystmOne has lots and lots of tools for both data gathering and clinical management. What is so great about Ardens is that it makes those tools available in a contextual way (as opposed to dumping everything in a clinical tools section).   It will also provide the latest clinical guidelines and makes prescribing super easy.  So, in short, we input most of our clinical information into the patient’s medical record through Ardens (including your day-to-day consultations).  At first, it might seem overwhelming, but really, the two main areas to get to know are (i) the Blue Doctor’s Bag icon and (ii) Auto-consultations > CONDITIONS.   Get one of the doctors to show you how to use it.     Each page in Ardens has three main sections: (i) a top data gathering (=history/narrative) area, (ii) a middle clinical examination area and (iii) a management area.   Depending on the package level your practice has bought, Ardens may even simplify clinical referrals for you.   It also provides a bucket load of tools for the nurses, admin staff and even data analysis tools for the Practice Manager.  Ask your GP Trainer to demonstrate it.

ASSIST

ASSIST is a Bradford-only thing at the moment – because it was developed here.  ASSIST’s main thing is to help us with our referral pathways and make referring super easy by highlighting what is available and providing the appropriate referral letter templates.  It also guides you as to whether the referral you intend to make is appropriate or not.  We do nearly all of our referrals through ASSIST – even fastracks.  Again, get one of the GPs to show you how to use it.

eCONSULT

eConsult is an online consultation tool that enables patients to request advice about things they feel aren’t urgent.  The practice is expected to reply within 3 days and the software will filter out and tell those patients who need to see a doctor urgently.

AccuRx

This is software program that allows remote consulting with patients via video or telephone.  

MJOG

This is software program that you and your practice to send text messages to individual or bulk patients with a common denominator.    

ICE Pathlinks

ORCHA

Orcha stands for Organisation for the review of care of health applications.   Basically there are so many health apps out there that this organisation reviews them via its editorial board and recommends the good ones.  It’s mission is to DISTRIBUTE great health paps.  This can be really helpful for patients who want a self help app to help them with a condition they have.

OUTLOOK EMAIL

You must check your NHS email 2-3 times a week.  There will be medical updates and things that you need to know in a timely way.  The only problem is that there is so much rubbish sent along with some of the really vital stuff!  Most surgeries use Microsoft Outlook.   Please open yours – you will have an NHS account already set up (usually different from your NHS.net account).

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Got any suggestions or advice?

Got any advice or suggestions?  Anything we’ve missed or is inaccurate?  Then leave a message below.   Got a resource to share? Contact rameshmehay@googlemail.com.  Make GP Training Better Together’

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