Consultation Skills

Communicating with deaf and blind people

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Tips for communicating with Deaf people

  1. Always face a deaf person. Make eye contact and keep it while you are talking. …
  2. Check noise and lighting. Turn off or move away from background noise. …
  3. Keep your distance. …
  4. Speak clearly, slowly and steadily. …
  5. Take turns. …
  6. Repeat and re-phrase if necessary. …
  7. Write it down.

Tips for communicating with Blind people

  1. Gain the person’s attention by speaking first and/or by a gentle touch on the arm
  2. Introduce yourself and what you do
  3. Always talk to the person directly, rather their sighted companion
  4. In a group conversation, always make it clear who you are and who you are speaking to
  5. Use verbal responses, avoid nods and head shakes
  6. Verbalise your actions
  7. Inform people when you are moving away from them or leaving the room
  8. Remember if someone is blind, it doesn’t always mean they have no sight at all
  9. Ask if guidance or support is required
  10. Provide information in an alternative/accessible way – audio, large print or braille.

Please leave a comment if you have a tip, spot an error, spot something missing or have a suggestion for a web resource.
And of course, if you have developed a resource of your own, please email it to me to share with others.

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