Teaching Consultation Skills
Some evidence for those who need convincing
Some people (incorrectly) believe that communication skills cannot be taught. Either you are naturally good at them or you are not. This is utter non-sense and there is a wealth of evidence that NOT ONLY shows that certain types of communication skills make a MASSIVE difference to the doctor-patient consultation but that such skills CAN BE TAUGHT and therefore LEARNT. And here are some resources highlighting the research papers for those that need convincing.