The Bath Audit Course
the most simple way of understanding audit
10 General Comments
- Be seen as a threat.
- Be seen as an unpleasant, time-consuming distraction from day-to-day practice.
- Antagonise if introduced in an insensitive way.
- Give the impression of implied criticism.
- Assist staff.
- Be effective at improving care.
- Not be a menace or a means of discipline.
- Have a clear purpose.
Tip: use the no-blame approach
- Respect the individual skills of staff – they know their own jobs better than anybody else.
- Create an atmosphere in which mistakes can be admitted without blame.
- Audit in the right atmosphere can be fun!
The Bath Audit Course, Designed by Dr Michael Harris (Bath)